Piqcel uses Cisco Unified Communications to provide superior customer service, to enable market-share growth, and to reduce operating costs. Unified Communications (Architecture for Voice, Video and Integrated Data) provides the framework for today's Internet business solutions. As the industry's only enterprise-wide, standards-based network architecture, IP Communications provides the road map for combining your business and technology strategies into one cohesive model. Piqcel delivers the e-business infrastructure and intelligent network services that are essential for rapid deployment of emerging technologies and new Internet business solutions. As Enterprises become increasingly dependent on real-time communications infrastructures and applications to meet business goals, traditional network architectures become incapable of keeping pace to meet the necessary security, reliability, and performance requirements. Utilizing a Unified IP architecture and applying the network intelligence inherent in IP, Piqcel can enable comprehensive the following tools to improve productivity:

• Traffic prioritization and intelligent networking services maximize network efficiency for optimized application performance. Network clients include Cisco IP Phones, wireless devices, PCs and Laptops.
• The network platforms are comprised of routers, gateways and switches, servers, firewalls and other devices.
• The platforms, network services, appliances, and management that allow business rules and policies to be reflected in network performance.

How can I make the most of my Cisco AVVID IP Telephony solution?

Piqcel offers a proactive monitoring, management and maintenance service to improve network performance and reduce cost.

Proactive Monitoring, Detection and Fault Resolution. Don’t wait until your network has a problem. Piqcel technicians can monitor performance thresholds and takes corrective action when violations occur. When a fault alert is triggered, we automatically generate a trouble ticket and begin isolation and diagnosis of the problem. Using onsite and remote resolution capabilities, Piqcel quickly resolves network concerns before they impact your business. That’s less downtime and a more efficient IP network.

For more information about how Piqcel Maintenance Service can support your data network, please contact Piqcel Sales Department.